What’s
an honest Bounce Rate? We Asked 500 Analytics Accounts. Here’s the standard Bounce
Rate for Websites.
Average
bounce rate by traffic source
Some
traffic sources have higher bounce rates than others. Here you'll see the variance:
Direct
Traffic Bounce Rates
These
visitors bounce at a mean rate of 66.5% which isn’t surprising. Most of those visitors
are brand aware. They’re more likely to be repeat visitors. They could even be jumping
back to a page in their browsing history.
Organic
Search and Social Media Bounce Rates
•
The average bounce rate for organic visitors is 55.6%
•
The average bounce rate for social media visitors is 67.6%
Social
visitors are more likely to bounce than organic visitors. Why? Because engagement
correlates with intent. If you actually want a solution, if you took the time to
look for it, if you typed it on a keyboard, you’re more likely to spend longer and
visit more pages.
•
Visitors from search typed
They
tend to possess stronger intent. They need specific information needs. They’re busy.
•
Visitors from social tapped
They
were browsing and fewer likely doing research. They were killing time. They’re bored.
The
differences between search and social visitors are fascinating. And it’s a crucial
topic for content strategists. For a summary of these differences, see our search
v. social breakdown.
Paid
Search Bounce Rates
The
average bounce rate for paid traffic is 62.6%. This is often the sole number within
the report that worries me, because it represents the failure rate of advertising.
These are the foremost costly visitors. Each bounce is an investment without immediate
return.
Email
Bounce Rates
The
email bounce rate benchmark is 61.5%, very on the brink of the general average.
But bounce rates for email visitors varied tons from site to site (some were very
high, some very low). Apparently, some email landing pages are far more engaging
than others.
Average
website bounce rate by industry
There
is surprisingly little variance across websites with B2C and B2B audiences.
Next,
we’ll check out bounce rates across various industries. Industries that there have
been fewer than ten websites within the dataset were excluded from this analysis.
Here
again, there isn’t plenty of variance. Each industry falls within the range of 55%
to 68%.
Ecommerce
Bounce Rates
36
of the websites within the dataset were ecommerce websites. They overlap with several
of those industries. Some were B2B, some were B2C. Some were high traffic, some
low. The typical bounce rate for all of those ecommerce sites was just slightly
above the typical for all websites.
The
average bounce rate for ecommerce websites is 62.1%
Bounce
Rates for blogs and media websites
The
Media & Publishing category has one among the very best bounce rates: almost
68%. That’s because visitors to articles typically have information intent. They
came for the subject and sometimes leave after reading that one page.
Although
it’s not separated within the data, we all know from experience that websites with
mature content programs have higher bounce rates. the typical bounce rate for a
blog section is above the numbers above.
The
bounce rate for this blog is 86%. But we’re just glad you’re here!
The
two industries with low bounce rates: banking and beverages
These
two industries have a number of rock bottom bounce rates, but it’s not due to the
industry. It’s due to website features and requirements.
•
Bank websites (or any website with a well liked login area)
•
Alcohol websites (or any website where visitors must specify their age before getting
in)
Bounce
rates aren’t lower due to design or content. They’re lower for functional UX reasons.
Most visitors get to a second page because the primary page was just a hindrance.
If
your site features a popular login area, create a segment to get rid of all those
current customers who go straight to the sign in page.
Here’s
one I made that removes the visits that included a view of the login page. You’ll
see it’s about two thirds of the traffic!
If
the login is true on the house page (no separate login page) then you’ll got to
create an occasion thereon click, then have the segment exclude visitors who triggered
that event.
Other
reasons bounce rates could also be very low
If
your site features a low bounce rate that isn’t explained by website features or
UX, maybe your Google Analytics is inaccurate. It might be one among these reasons:
You
have duplicate Analytics code
Why
is my bounce rate 1%? If your bounce rate is within the single digits, it’s probably
because you've got Analytics tracking code on your website twice. Often it’s once
within the code and again within the Google Tag Manager container.
The
fix: Remove the second instance of your Analytics JavaScript tracking code.
Events
are deflating your bounce rate
If
you've got event tracking found out, they'll be affecting your bounce rate. This
is often because a bounce is technically a one hit visit, not a one page visit.
And events are hits!
The
fix: enter Google Tag Manager. Within the tag, set “Non Interaction Hit” to true
and therefore the event won’t affect your bounce rate.
Why
are all of those bounce rates so high?
Surprised
by the numbers during this report? I’m not. The one page visit is simply the truth
of the web. There are all types of visits that record as a bounce in Analytics.
•
We leave tabs open in our browsers for days (touch that tab and a bounce is recorded)
•
We attend a page in our browsing history to urge quick information then leave
•
We attend a page that's loading slowly, we close the tab before it finishes
•
We land on a page, read deeply for several long minutes, then hit the rear button
Every
day, we attend websites, decide they're irrelevant, ugly or useless at the time,
and leave without clicking. Check out your own browsing history. It’s likely that
you simply bounce from 60% of the sites you visit.
60%
is a suitable overall bounce rate.
What
do I do next?
You
have the benchmark. Go compare your metrics to those during this report. Check the
general bounce rate, on the other hand look closer at the bounce rate for various
traffic sources. The beginning asking questions:
•
Do you've have a tenth or 100% bounce rate? If so, there’s something wrong with
Analytics.
•
Is your bounce rate below 40%? If so, check to ascertain if events tracking affects
your bounce rate. If so, it’s not necessarily a drag, but it means you shouldn’t
compare to the benchmarks here.
•
Is there enough traffic in each traffic source to trust the number? If not, ignore
it.
•
Is tons of the traffic within a high bounce rate traffic source to a little group
of URLs? If so, check out the bounce rate for those pages. Check out the content.
Consider the visitor intent. Is there a drag or an opportunity?
•
Is the bounce rate for paid traffic above 60%? Check your ads or call your PPC vendor
right away!
•
Don’t panic. It’s not the foremost important metric in Analytics…
The
analysis is completed. Now get to work!
We
must not ever stop improving our websites and giving our visitors better, more engaging
experiences. Keep these bounce rate benchmarks in mind, and obtain to figure bringing
them down.
Here
are five ways to scale back your bounce rate:
1.
Improve click through rates by leveraging your highest CTR headlines
2.
Use formatting for scan ability
3.
Make your content more visual with images, graphs and videos
4.
Remove dates from your blog
5.
Increase traffic from low bounce traffic
For
a more detailed explanation of every of those ideas, see the first post that explains
the way to reduce your bounce rate. It’s tons more information and tips.
About
the info
There
are 250M+ website visits during this dataset. The sites range from 10M+ to 10K visitors
per annum, enterprise to small business. 95% of them are US companies. Data was
collected in February of 2020.
58%
were B2B, 31% were B2C and 11% were websites that focus on both consumers and businesses,
like bank websites.
Filtered
views were used when available. We removed outliers with ultra low bounce rates
(for reasons mentioned above) and ultra high bounce rates (those weird, one page
websites). We also ignored bounce rates from any traffic source that had but 200
visits.
The
501 accounts were from friends, clients and partners. Quick shootout to collaborators…
•
Big because of Marcel Digital for being our data partner. It’s appreciated!
•
Big because of Emilee Joseph from Don’t Panic Management for the info collection
help.
•
Big because of Amanda and Janzen for helping with the charts and data.
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